Knowledge Management books and professional resources.
The Knoco Institute Bookstore is the official Knoco storefront for books, publications, and related professional Knowledge Management resources. Each of these books has been written by a current or former affiliate of Knoco. Available purchase options are shown on each title.
Designing a Successful KM Strategy
A practical guide to building a knowledge management strategy aligned with organizational goals. Stephanie Barnes and Nick Milton explain how to identify business drivers, engage stakeholders, apply change management and launch KM pilots that support a sustainable program.
Executive Knowledge Management
Executive Knowledge Management is a practical guide for leaders who need to turn organizational knowledge into better decisions, stronger performance, and lasting institutional capability. Drawing on more than 25 years of experience across tactical, operational, strategic, government, military, and enterprise environments, Cory…
Guide to Global Best Practice and Standards in KM
Following the introduction of ISO 30401, this collection explores how organizations put global knowledge management principles into practice. International case studies illustrate the standard's key themes and offer practical examples for benchmarking or developing KM capabilities.
Knowledge Management for Sales and Marketing
Designed for knowledge management and sales and marketing professionals, this book explains how to apply and reuse knowledge throughout sales and marketing processes. Tom Young and Nick Milton present practical models, methods and case studies to improve performance and support stronger sales…
Knowledge Management for Teams and Projects
Nick Milton explains how knowledge management can strengthen performance across teams and projects, from small working groups to large multi-organization initiatives. The book covers peer assists, project retrospectives, technical limit meetings, self-audits and KM planning.
Knowledge Management in Law Firms
The COVID-19 pandemic made knowledge sharing a pressing issue for law firms working remotely. This book examines how hybrid work, knowledge lawyers, legal technology and evolving client expectations are reshaping knowledge management across the legal profession.
Strategic Intelligence for the Knowledge Economy
As organizations shift toward the knowledge economy, established intelligence methods must adapt to new markets and sources of knowledge capital. The authors propose a strategic intelligence framework for managers navigating complex, rapidly changing business environments.
The Knowledge Manager’s Handbook
Nick Milton and Patrick Lambe guide readers through developing and embedding a sustainable knowledge management framework. This second edition incorporates ISO 30401, practical examples, implementation templates and consideration of AI and data analytics.
The Lessons Learned Handbook
Nick Milton addresses the challenge of turning lessons identified into improvements that organizations actually apply. Written for project, quality and senior managers, the handbook explains practical lessons learned systems and the steps needed to convert experience into action.